Safety Management Systems (SMS)

1. Access to the training courses is now managed through the website so go to https://www.bostonairgroup.com/my-account/courses/ and the courses should be listed there.

2. Ensure pop-ups are enabled for Browser.

3. If you are still having issues or require a password reset, please email enquiries@bostonairtraining.com or call us on: +44 (0) 1482 679 757

1. Initially you will have three attempts at the exam, if a passing mark is not reached after the three attempts then please contact enquiries@bostonairtraining.com
(NB for admin: Attempts can be reset once and then they must be purchased again.)

1. To enable pop ups, on your browser find the search bar towards the top of the screen. Click on the view site information icon at the far left on the search tab.

2. Once clicked, find site settings – Privacy and Security – Pop-ups and redirects

3. Then click Allow, return to your course and you will be able to proceed with your training

4. If you are still having trouble, contact our team via email: enquiries@bostonairtraining.com or call us on: +44 (0) 1482 679757

1. Most courses take around 2-4hrs to complete, with regulatory courses (Part 145, Part M and Part CAMO) taking around 6-8hrs to complete. However, the online courses are self-led, and are therefore taken at the pace of the student and are accessible 24/7. The courses can be pauses and resumed as many times as necessary.

2. Login details are initially valid for 90 days but can be extended on a discretionary basis. Please contact the team via email: enquries@bostonairtraining.com or call us on: +44 (0) 1482 679 757

1. When creating your login details you need to have a number in your username for it to register with the system, so it doesn’t conflict with any previous accounts.

2. If you are still having trouble, contact our team via email: enquiries@bostonairtraining.com or call us on: +44 (0) 1482 679757

Yes! You can purchase courses for multiple people and distribute them as needed. Here’s how:

1. After purchasing the courses, click the ‘Access Your Courses’ tab at the top of the screen.

2. Select one of the courses, then click ‘Courses for Someone Else’ to enter the user’s details and enrol them.

3. If the same user needs multiple courses, simply select another course—they’ll appear in the list for easy enrolment.

4. Once enrolled, the user will receive their login details via email.

5. If you still need help, contact our team via email: enquiries@bostonairtraining.com or call us on: +44 (0) 1482 679757

1. Email enquiries@bostonairtraining.com with your order number and request, and our team will generate one for you.